Taking medication
A walk-through of what happens from the moment you book to the moment your first month of medication is in your hand. Online and in-person routes described honestly.
LoveMyLife ADHD team
MRCGP-led, consultant-psychiatrist-overseen
21 April 2026
7 min read

Most UK ADHD services have a gap between the moment the clinician decides to prescribe and the moment the patient actually holds the medication. In the worst cases that gap is three to five working days and involves a second consultation with a different clinician at a third-party pharmacy. We have closed that gap. This article describes exactly what happens at each step, so you know what to expect.
When you book, we send you a link to our structured online assessment questionnaire. It takes most people thirty to forty minutes to complete. You can save and come back to it. The questionnaire is modelled on the DIVA-5 diagnostic interview and asks about current symptoms and the same symptoms as they appeared in your childhood. It also screens for conditions that can mimic or overlap with ADHD, including anxiety, depression, sleep disorders, and autism.
You also upload any supporting documents you have: old school reports, previous assessments, letters from other clinicians. None of this is required, but it all adds to the picture.
Before your consultation, your named GP reads through your questionnaire responses and any documents you have uploaded. This preparation is built into the clinician's time; we do not cram the consultation with first-pass information-gathering that could have been done beforehand.
Overseeing our clinical governance is a consultant psychiatrist who reviews any case that the GP flags as complex before the consultation takes place. In practice this applies to roughly one in ten cases and ensures that complex presentations are picked up early.
Online consultations are thirty minutes. In-person consultations at our Westfield clinic are sixty minutes.
Whatever the format, the consultation has the same four elements. A discussion of the questionnaire answers, including anything that looks inconsistent and anything that looks clinically important. A conversation about your history and what has changed to bring you to us now. A discussion of what the clinician thinks is going on and whether ADHD is a reasonable conclusion. If it is, a conversation about medication options, what to expect, and which medication the clinician recommends for your starting point.
You leave the consultation with three things agreed: whether you meet criteria for ADHD, what happens next, and if medication is indicated, which one and at what starting dose.
If you are prescribed, the clinician issues your private prescription during or immediately after the consultation.
From here, the two formats diverge in how the medication reaches you.
At the end of your consultation, your GP dispenses the first month of your medication directly from the clinic. You walk out of Westfield with the medication in hand, the dispensing label attached, and written information about how to take it.
This is possible because UK medicines regulations permit a registered doctor to dispense to their own patients within the consultation episode. There is no second pharmacist consultation. There is no onward referral to a pharmacy chain. Your consultation and your first dispense are one continuous clinical event.
If you booked online, your GP issues the private prescription during the video consultation. It is passed directly to our in-house LoveMyLife Pharmacy, which dispenses it the same day. The pharmacist may call you with a short safety check before dispatch if anything on your record needs clarifying.
Your medication is then either delivered same-day in London (if we finish the consultation before early afternoon) or by overnight courier for next working day delivery elsewhere in the UK. There is no third-party pharmacy, no commercial boundary between the consultation and the dispense, and no additional pharmacy fee.
Within five working days of your consultation, you receive a written diagnostic report by email. This contains the DIVA-5 findings criterion-by-criterion, a clinical summary, your starting medication and dose, and the plan for the next six to twelve weeks.
The report is designed to meet shared-care-request standards. If your NHS GP is willing to take over your prescribing under a shared care agreement, this report is the document they will need.
Two to four weeks after starting medication, your GP sees you again for a titration review. This is included in your £149 per month care subscription if you are on our monthly plan, or included in the bundled care plans. The review covers how you are tolerating the medication, what difference it is making to your attention and day-to-day function, whether the dose needs adjusting, and any side effects.
Most patients need two or three titration reviews over the first twelve weeks before settling on a stable dose.
For a patient who books Monday morning online: consultation Wednesday afternoon, prescription issued Wednesday, medication delivered Thursday morning, report emailed by the following Monday. Total elapsed time from booking to having medication in hand: three days.
For a patient who books for an in-person Westfield appointment: consultation completed, medication dispensed, and the patient walking out with it at the same visit. Report emailed within five working days.
This pace of treatment is only appropriate if the assessment has been done properly and the decision to prescribe is clinically sound. Our model depends on a well-structured pre-consultation questionnaire, a skilled clinician spending focused time on your case, and a consultant psychiatrist overseeing governance. Remove any of those and same-day medication becomes a corner being cut. In our set-up it is not.
Clinically reviewed
Dr Seth Rankin · MBChB MRCGP - Founder and Medical Director, LoveMyLife
5 services
If this article has made you think it is time to find out, the next step is a short consultation with one of our ADHD-trained GPs.
Begin your consultation at this link. Online in 30 minutes, or in person at Westfield London.