A doctor when you need one.

Any reason you would see a private GP. Book a consultation and tell us what you need

In person, by video, or by phone

Book a consultation
  • A doctor every time
  • Medication dispensed or delivered by us
  • Today, every day.

How it works

Three steps.

1

Book online

Choose your time and how you want to see the doctor. Take a few minutes to fill in your pre-consultation form, so your time is spent on what matters most.

2

See your doctor

A consultation with a registered GP. By video, by phone, or in person. Your choice at booking. Book right up to the last minute.

3

Leave with everything done

Medications given to you at consultation or delivered to your door. Letters and forms are usually written then and there for you to take away.

What's included in your consultation fee

The only things not included in the consultation fee are what we provide on top of the doctor's time: medication we give you, laboratory tests, X-rays, MRI, and the like. These are priced separately and confirmed before anything is incurred

Your time with the doctor

Your consultation. In person, by video, or by phone. Same fee. Anything the doctor produces for you in your consultation time is included, like letters, forms, prescriptions to take away.

Prescriptions

Writing you a prescription to take away is included. Medication we give you directly in clinic is priced separately and confirmed before anything is incurred.

Letters

To your employer, your insurer, your school, or your specialist. Drafted in the consultation; sent on the day.

Reports

For your specialist or solicitor. Drafted in the consultation given to you to take away wherever humanly possible.

Forms

Filled in where one is required for you to continue comfortable on your way.

How we can help

The common reasons people see us at the clinic. If your reason is not on this list, the last tile is for you.

A woman in her fifties at a sunlit desk reading a single sheet of paperwork.

Medicals and certificates

Driver, employment, fit-to-fly, fit-to-perform, school, care home, insurance, COP3, and more. We provide the medical, complete the forms required, and arrange any tests needed.

Explore: Medicals and certificates
An East Asian woman at a sunlit kitchen table filling in a visa application beside an open UK passport.

Visa medicals

For destinations that need a doctor's sign-off: GCC, South Africa, China, Japan, Schengen, and more. Bring the country's form; we examine you, arrange any tests, and complete the paperwork to submit.

Explore: Visa medicals
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Health checks

Health checks for specific systems, or for general health. Each combines a consultation with blood tests, and where appropriate, imaging.

Explore: Health checks
A folder marked Results on a sunlit kitchen table with a coffee mug and reading glasses.

Blood tests

Come into the clinic for a consultation and have blood taken for any test you want, or order a home test kit online. Either way, a doctor explains what the results mean.

Explore: Blood tests
A plain sealed white envelope on a sunlit wooden side table.

STI testing

Confidential STI testing. The full panel at the clinic, or self-sampling kits by post for the common screens. Treatment dispensed from our pharmacy if needed.

Explore: STI testing
Woman in her twenties reading a note at a kitchen table.

Contraception

Contraception advice and prescriptions: pill, patch, ring, injection, and emergency contraception, plus longer-acting options if they suit you.

Explore: Contraception
Man getting ready at a bathroom mirror in morning light.

Hair loss

Treatment for male and female pattern hair loss. Investigations to find out why, if needed. Finasteride, dutasteride, and minoxidil if it is going to help.

Explore: Hair loss
Young adult arranging an appointment by phone and laptop.

Anything else

A sore throat. A holiday prescription. A note for school. A second opinion. The everyday work of a private GP. Book a consultation and tell us what you need.

Explore: Anything else

Three ways to consult

Same fee, your choice.

In person

A visit to our clinic, and often more convenient than it sounds. You leave with your medication, any letters in your pocket, your bloods taken. One and done.

By video

For when you are at home, work, or away, but still want to see the doctor. Medications can be delivered to your door, or emailed to your local pharmacy.

By phone

Sometimes the simplest option, for familiar problems or if an examination isn't needed. Medication delivered, or a prescription sent to your pharmacy.

Pricing

Our standard consultation is £120 for 15 minutes but we don't watch the clock unless someone else is waiting.

We strive to run on time, and usually do. But sometimes the person before you needs more than their fifteen minutes, and some things cannot wait for another day. We give them that time. If it is ever you, you'll get the same. People are not robots.

Longer consultations are available where you need more time:

  • 30 minutes £180,

  • 45 minutes £240,

  • 60 minutes £300.

This covers anything the doctor produces during your consultation: prescriptions, letters, reports, referrals, forms.

Medications dispensed while you're there, lab tests, imaging, and vaccines are extra. We always confirm the prices with you before going ahead.

No deposit required when you come to see us in clinic. You pay after we have seen you. We trust you to turn up.

Video and phone consultations are paid at booking, so your appointment is held for you.

In clinic, nothing is paid up front, so if you can't make it, just let us know and we'll offer the slot to someone else. Video and phone are paid at booking: cancel at least an hour before for a full refund, within the hour for half, nothing for a no-show. Life happens, though, so if something comes up, get in touch. We'd rather rebook you than fight over a refund. See our full cancellation policy.

Beyond a single visit.

Some health concerns benefit from ongoing care. We offer packages for Weight Loss, Menopause, Testosterone, ADHD, The Sinclair Method, and Sleep.

Each one is optional. Start with a one-off consultation and decide whether you want to stay.

How ongoing care works
PLACEHOLDER: Person reviewing a treatment plan

By doctors.

Our clinic was founded by a doctor who has spent decades building healthcare services. Our doctors are registered GPs with many years of experience.

More about our doctors
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Questions, answered.

Westfield

Find us at Westfield London

Pop in during a shopping trip. Nip out in your lunch break. We're open Monday-Saturday 10am-8pm and Sunday 12-5pm.

LoveMyLife

Unit 2023, The Healthcare Village

Westfield London, Ariel Way, London W12 7GF

Get Directions
The Village at Westfield London, home of The Healthcare Village

The walk from Shepherd's Bush

We're at Unit 2023, The Healthcare Village, on Level 1 of The Village at Westfield London. Here's the walk from the Shepherd's Bush entrance.

Entrance to The Village at Westfield London 1

Head for The Village

Inside Westfield London, make your way to The Village, the luxury wing near the Shepherd's Bush entrance.

Doors into The Village at Westfield London 2

Through the doors

Come in through the main doors into The Village.

Health and Wellness at The Village wayfinding sign 3

Follow the Health and Wellness signs

Look for the Health and Wellness at The Village signs. They point you up to the next floor.

Escalators up to Health and Wellness at The Village 4

Up the escalators

Take the escalators up, following Health and Wellness at The Village.

LoveMyLife at the top of the escalators 5

You will see us at the top

At the top of the escalators, LoveMyLife is straight ahead, beside Grand Cafe Concerto.

LoveMyLife beside Grand Cafe Concerto 6

You are here

Find us right next to Grand Cafe Concerto. Come on in.