Feel like yourself again.

Menopause care from our GPs. Body-identical HRT, prescribed and dispensed in one place. Start online, or come and see us.

By doctors | One visit or ongoing | No lock-in

  • A doctor every time
  • Medication dispensed or delivered by us
  • Today and every day

How it works

Three steps, online or in person.

1

Start your way

A short online assessment covers your symptoms, history and any HRT you have tried. Or book to see a doctor in person.

2

We assess and prescribe

A GP with specific menopause experience reviews it. If HRT is right for you, we prescribe it, then dispense and deliver it to you.

3

Monitoring and support

Your medication is given to you at the consultation or sent to your door. We review how you are getting on, adjust your dose and answer questions, for as long as you want us alongside.

Come once, or stay with us

However you get your treatment, the medication costs the same. The only choice is how you pay for your care.

  • Come once. Pay per visit, no commitment. Have your assessment, get your prescription, and come back for a review or a dose change whenever you want one.

  • Stay with us. A flat monthly fee covers your doctor consultations, as often as you and your doctor feel you need them, plus dose changes, messaging and repeat prescriptions, so you are not paying visit by visit. The medication is billed separately, at the same price. Pause or cancel any time. No lock-in.

Most women lean on us most in the first year, while we get the regimen right. After that it settles into an annual review, repeat supply, and us on hand when something shifts, so you are never re-explaining your history to a new doctor. Plenty of women get settled with us and then simply take their repeats. That is completely fine.

What staying with us includes

If you stay with us, your monthly fee covers your doctor consultations, in clinic, by video or by phone, as often as you and your doctor feel you need them, plus messaging, dose changes and repeat prescriptions. The medication is billed separately, at the same price whichever route you choose.

Reviews when you need them

Doctor consultations in clinic, by video or by phone, as often as you and your doctor feel you need them. More while we settle your treatment, fewer once you are stable.

We hold the thread

Your full history stays with us, so when something shifts you are not starting from scratch. Any of our doctors picks up exactly where the last one left off.

Repeats and messaging

Repeat supply is handled for you, and you can message the clinical team between reviews to ask a question or flag a symptom.

Already on treatment?

If you are on this medication from another clinic, an NHS service, or an online provider, and you want to move your care to us, you are very welcome. Just tell us what you are taking and we will take it from there. No obligation to switch onto a subscription.

Is this right for you?

HRT is a clinical treatment for the symptoms of perimenopause and menopause. We can usually prescribe if you're an adult experiencing symptoms like hot flushes, night sweats, disturbed sleep, mood changes, brain fog, joint pain, vaginal dryness, or low libido, whether or not your periods have stopped.

HRT is not appropriate in some situations, including pregnancy, an active oestrogen-receptor-positive breast cancer, certain liver conditions, untreated thromboembolic disease, and undiagnosed vaginal bleeding. The assessment will identify these. If HRT isn't right for you, we'll tell you so honestly during the assessment, and we'll talk you through what is.

Side effects and what to expect

Most side effects settle in the first few weeks, usually breast tenderness, mild bloating, or shifts in mood as your body adjusts.

Body-identical HRT carries only a small change in breast cancer risk, and the clot risk that worried people in the past relates mainly to older oral forms rather than the patches and gels we usually use.

We will not prescribe in pregnancy, in an active hormone-sensitive cancer, in active liver disease, or where there is unexplained vaginal bleeding until it has been looked into, and the assessment checks for these. If anything troubles you between reviews, you can message the clinical team.

Blood tests

For typical menopausal symptoms, a blood test is often unnecessary because the diagnosis is clinical. We do recommend baseline bloods if you are under 45, if your symptoms are atypical, or before starting testosterone for women, and to confirm early menopause or premature ovarian insufficiency.

You choose how: a finger-prick kit at home, a phlebotomy appointment near you or a home visit, or here at our Westfield clinic.

Blood tests are priced separately, the same as the medication. If you have recent results from your NHS GP or another provider, we can use those.

When HRT is not right, or not enough

HRT is not the only option, and sometimes it is not the right one. Where oestrogen does not suit you, where you would rather not take it, or where it is not enough on its own, we can prescribe the newer treatments below. Each needs a proper assessment, and some need ongoing monitoring, which is the part a form on its own cannot do.

Pricing

However you see us, your medication costs the same, billed separately and delivered to your door. The only choice is how you pay for your care.

  • Online, no appointment: £39 to start, then £19 for each repeat review. A doctor reviews your assessment, checks a recent blood pressure reading and your ID, prescribes, and we deliver.

  • See a doctor, one-off: £120 for a 15-minute consultation in person, by video or by phone. Your prescription, any letter and any dose change are included. Come back whenever you need to.

  • Stay with us: £79 a month for your care: your doctor consultations, in clinic, by video or by phone, are included as often as you and your doctor feel you need them, along with dose changes, messaging and repeat prescriptions. The medication is billed separately. Pause or cancel any time. No lock-in.

Medication is billed separately at the same price whichever route you choose: from £15.99 a month for most HRT, from £19.99 for Oestrogel. Testosterone for women and the newer treatments are confirmed at your assessment. Blood tests, where they are needed, are billed separately from £49.

In person: no deposit, you pay after we have seen you. Video and phone: paid at booking, so your appointment is held for you. If you need to cancel or reschedule, see our cancellation policy.

There's a real clinic behind this

If you prefer, your reviews and consultations can be in person at our Westfield London clinic. It is a full GP clinic too: consultations, health checks, blood tests and travel health, whenever you need them.

The LoveMyLife unit at Westfield London, seen across the atrium.

Questions, answered.

Ready to start?

Begin with the assessment. It takes about 10 minutes, costs nothing, and tells you whether HRT is right for you.

Westfield

Find us at Westfield London

Pop in during a shopping trip. Nip out in your lunch break. We're open Monday-Saturday 10am-8pm and Sunday 12-5pm.

LoveMyLife

Unit 2023, The Healthcare Village

Westfield London, Ariel Way, London W12 7GF

Get Directions
The Village at Westfield London, home of The Healthcare Village